Privacy Policy
At Mersa, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By accessing our website or using our services, you agree to the terms outlined below:
1. Information We Collect:
Personal Information: When you create an account or make a purchase, we may collect information such as your name, email address, billing address, and contact details.
Payment Information: We securely process payments through trusted third-party providers, and we do not store complete credit card details.
Device and Usage Information: We collect data on the devices you use to access our website and your interactions with our services.
2. How We Use Your Information:
Order Processing: We use your information to process orders, provide customer support, and deliver products.
Personalization: Your data helps us personalize your experience, showing you relevant content and product recommendations.
Communication: We may contact you with order updates, promotional offers, and relevant information based on your preferences.
3. Data Security:
We employ industry-standard security measures, including encryption and secure sockets layer (SSL) technology, to protect your information.
Access to your personal data is restricted to authorized personnel only.
4. Third-Party Services:
We may use third-party services for analytics, payment processing, and other functionalities. These services adhere to their own privacy policies.
5. Cookies:
We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
6. Your Choices:
You have the right to access, update, or delete your personal information. Contact us at [contact email/phone] for assistance.
You can opt out of promotional communications at any time through your account settings or by contacting us.
7. Children’s Privacy:
Our services are not intended for children under the age of 13. We do not knowingly collect or store information from individuals under 13 years old.
8. Changes to the Privacy Policy:
We may update this Privacy Policy to reflect changes in technology or legal requirements. Check this page for updates.
9. Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact our customer support at ask@mersa.ae.
Thank you for trusting Mersa with your information. We are committed to ensuring a secure and transparent experience for our users.