Terms & Conditions

Welcome to Mersa! Please read the following terms carefully before using our website or services. By accessing our site, you agree to comply with and be bound by the following terms and conditions:

1. Account Registration:
To access certain features or make purchases, you may need to create an account. Ensure that your account information is accurate and updated.

2. Age Restriction:
Our services are intended for users who are at least 13 years old. Individuals under 13 are not permitted to use our website.

3. Order Placement:
By placing an order, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order at our discretion.

4. Payment:
Payment must be made using the methods provided during the checkout process. We use secure payment gateways to protect your financial information.

5. Product Information:
We strive to provide accurate product information. However, we do not warrant that product descriptions, pricing, or other content on the site are error-free.

6. Intellectual Property:
All content on our website, including logos, text, images, and trademarks, is the property of Mersa and protected by intellectual property laws. Unauthorized use is prohibited.

7. User Conduct:
Users are expected to comply with all applicable laws and regulations. Any abusive, harassing, or harmful behavior on the site is strictly prohibited.

8. Privacy:
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Cookies:
We use cookies to enhance your browsing experience. By using our website, you consent to the use of cookies as outlined in our Cookie Policy.

10. Termination:
We reserve the right to terminate or suspend your account and access to our services at our discretion, without notice, for any violation of these terms.

11. Changes to Terms:
We may update these terms from time to time. Check this page for the latest version. Continued use of the site after changes constitute acceptance of the updated terms.

12. Contact Us:
If you have any questions or concerns about these terms, please contact our customer support at ask@mersa.ae.

Thank you for choosing Mersa. We hope you enjoy your experience, and we appreciate your compliance with these terms and conditions.